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Frequently Asked Questions

 Frequently Asked Questions 

 

Nature  of Question                                         

We have answered the most frequently asked questions that we are asked by our vendors regarding their bills. If you have any other query please use the contact form to mail us and we shall get back to you with an appropriate answer.                                                                                                
I have submitted my bill. When will I get my payment

Normally bills are cleared within a week’s time, from the date of receipt in accounts office. For further details, please contact the executive department.

I have not received the TDS certificate. TDS certificates are normally sent along with the cheque. Please contact cash office.
TDS certificate does not show the ward and circle number etc. Tax deducted is transferred by book adjustment to Govt. of India, Finance Ministry through Ministry of Railways. It is not remitted in any income tax office.

How do I get my EMD/SD refund

Please contact the executive department for whom you have executed the work. (Stores in case of supplies and Mechanical, Electrical, Civil Engineering, Personnel and Medical in case of works).

 



 



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This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.